Privacy policy

We value your privacy and are committed to protecting your personal data. This policy explains what information we collect when you visit and shop on our website, and how we handle it securely.

1. Information We Collect

When you browse our store or make a purchase, we collect the necessary details to process your order:

  • Contact Details: Your name, shipping address, billing address, email, and phone number.

  • Order History: Details of the products you purchase from us.

  • Technical Data: Your IP address, browser type, and device information used to access our website.

2. How We Use Your Data

We use your information strictly to operate our business and provide a secure shopping experience:

  • To process, package, and deliver your orders.

  • To send you order confirmations, tracking details, and customer support updates.

  • To prevent fraud, abuse, or unauthorized access to our platform.

  • With your permission, to send you occasional updates about new collections or exclusive drops.

3. Payment Security & Data Sharing

Your financial security is our priority. We partner with secure, regulated payment gateways to process transactions:

  • Payment Details: We do not store your credit card or payment information on our servers. All online payments are securely handled and encrypted by our payment processors.

  • Third-Party Sharing: We only share your data with trusted third parties necessary to complete your order (e.g., sharing your address and phone number with our courier service so they can deliver your package). We never sell or lease your personal information to third-party marketing agencies.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, maintain accurate business records, or comply with legal and tax obligations in Egypt.

5. Your Rights

You have the right to access, update, or request the deletion of the personal information we hold about you. If you wish to delete your customer account or update your shipping details, please contact us.

If you have any questions regarding your data privacy, contact our team via WhatsApp: +20 1004052421

Β